OUR DESSERTS ARE MADE BY HAND AND BAKED TO ORDER.
Our cupcakes are frozen and shipped in insulated containers with dry ice. All orders are sent via FedEx Ground, FedEx Priority Overnight, FedEx Standard Overnight and FedEx 2 Day Air* anywhere in the 48 contiguous states. We do not ship to Alaska and Hawaii at this time. FedEx Ground is only available to select zip codes that deliver within 48 hours from Chicago. Overnight Saturday Air delivery is available for an additional charge . Orders shipped 2nd day to select zip codes may arrive within one day. Rates are based on the shipment weight and distance from New York City to the destination. Please note delivery dates when choosing delivery method. We do not ship same day. Daily order cutoff time is 2PM EST for orders scheduled to go out the next day. We cannot be held responsible for orders delayed by events or incidents beyond our or our carrier’s control including severe weather conditions and incorrect addresses. Please be sure the shipping address is correct including apartment, floor and unit numbers before completing your order. Corrections to the shipping address received after the order is in transit will result in delays. We do not ship to P.O. (Post Office) Boxes, APO or FPO addresses. When shipping to colleges campuses, please include the street address and the students name and box number. Please see our shipping schedule for additional delivery information.
NEW YORK CITY AND LOS ANGELES AREA CUSTOMERS
For local delivery within New York City and Los Angeles, contact a Crumbs Bake Shop near you.
FedEx SHIPPING SCHEDULE
Priority Overnight: overnight, morning delivery. Delivers by 10:30 AM (in most areas) to Commercial and Residential addresses.
Overnight Saturday: overnight delivery, and delivers by noon (in most areas). FedEx has an additional charge for Saturday air deliveries.
Standard Overnight: overnight, afternoon delivery. Delivers by 3:30 PM or 4:30 PM to Commercial addresses; delivers by 7:00 PM (sometimes even later) to Residential addresses.
Second Day Air: delivers by the end of the 2nd business day. Delivers by 5:00 PM to Commercial addresses; delivers by 7:00 PM (sometimes even later) to Residential addresses.
Second Day Air Saturday: delivers by the end of the day Saturday. FedEx has an additional charge for Saturday air deliveries.
Ground: delivers by 5:00 PM to Commercial addresses. Delivers between 9:00 AM and 7:00 PM (sometimes even later) to Residential addresses.
* Availability of this shipping method may vary.
NOTE: All delivery times based on FedEx's estimated time of arrival.