Order Information

Who can I contact for assistance or questions with my order? Please email us : customerservice@crumbs.com or call 1-877-CRUMBS-0 (1-877-278-6270) for assistance.

Which payment methods does CRUMBS.com accept? We accept VISA, MasterCard, American Express, Discover and CRUMBS Gift Cards. Credit card account will be charged when order is placed.

Shipping Information

How and when will my order be delivered? Our orders are shipped by UPS Ground, UPS Next Day Air, Next Day Air Saver or 2nd Day Air. We ship our cupcakes frozen packaged in insulated containers with dry ice. Please see our shipping schedule for additional information.

Does Crumbs have local delivery from their stores? Yes. For local delivery within New York City and Los Angeles contact a Crumbs Bake Shop near you. Crumbs Locations

General Information

Does CRUMBS provide baked goods for special or corporate events? Yes, our Business and Corporate Event Account Executives are available to assist you. Please contact catering@crumbs.com or call (212)355-7800 for assistance between the hours of 9 am and 5 pm EST, Monday thru Friday.

Is CRUMBS hiring? We are always interested in hearing from qualified candidates. Please fill out our application and drop it off at your favorite CRUMBS store, or you can also fax it to the region-specific number below. Please contact the hiring manager in your region with any questions.

New York, New Jersey and Connecticut – careers@crumbs.com
(212)221-7107 (fax)
Los Angeles – LAResumes@crumbs.com
(323)466-2226 (fax)